Our Teams
Office of the Assistant Vice President
1560 Warrior DriveWe are home to the division of Finance and Operations designated Harassment Resource Persons, ADA/504 Coordinators, and Affirmative Action Coordinators. We provide independent oversight and fiscal consulting activity to the department of Human Resources. We design and evaluate department wide and individual professional
development plans for all Shared Administrative Services staff members.

Business Administration for Construction and Physical Plant
1560 Warrior DriveWe partner with the executive leadership of the Campus Development and Facilities areas assisting them with budget management, internal financial reporting, benchmarking data and other business needs. We manage the billing of utilities for the University and set up new utility service or transfers for new or existing construction projects. We bill university departments and external customers for work orders and services that have been submitted and completed.

Business Services
1560 Warrior DriveWe provide independent oversight and fiscal consulting activity to departments within Finance and Operations and Housing and Residential Communities (HRC). We offer a systematic approach to evaluate and further develop processes and financial practices. We operate the Customer Service Center, where faculty and staff can initiate work orders and we serve as the liaison between the customer and Facilities department. We also operate Uniform Services Management, where faculty and staff order branded uniforms and professional workwear.

Campus Mail
325 Kirkbride LaneWe manage the collection and delivery of all student and departmental mail on campus and deliver letter mail and packages sent through USPS, UPS, FedEx, and DHL. We maintain over 1,300 parcel lockers on campus for added convenience where students can retrieve packages 24 hours, seven days per week. During the annual fall student move-in period, we operate satellite mail locations in select residence halls to enhance the student mail pick up experience.

Capstone Village
601 Peter Bryce BoulevardWe operate a luxury residential community with emphasis on active living for individuals at least 55 years of age. Residents can choose one of our spacious apartments or a garden home with various floor plans. Currently, we have 174 residents that have access to wellness programs, transportation, university events, nutritious meals, healthcare, learning programs, games, entertainment, and fellowship with friends. We offer assisted living for residents who need extra care and a memory care center for residents who have been diagnosed with Alzheimer’s disease or dementia.

Customer Service Center
1560 Warrior DriveWe operate the Customer Service Center for the University. This is where we support various areas of the University by providing effective, efficient, and timely assistance with maintenance-related work requests.

Process Review and Financial Compliance
1560 Warrior DriveWe perform periodic, internal, financial, and operational reviews to ensure our records and those of departments supported by Shared Administrative Services are accurate and comply with internal and external guidelines. We examine, document, monitor, and improve processes as needed. We act as internal consultants for continuous process improvement to other Shared Administrative Services departments.

System Support
1560 Warrior DriveWe act as a liaison between the Shared Administrative Services teams and the Office of Information Technology to support areas with proprietary software that require special knowledge of business practices for the software to be utilized to its full potential. Some of the systems supported include EnergyCap, MatrixCare, JAMF, Quadient, and others. We provide invaluable support to the departments of Shared Administrative Services in their daily operations by partnering with Process Review on identifying and developing efficiencies with the use of technology.

Uniform Services
1420 Warrior DriveWe coordinate the selection, fitting, ordering, and distribution processes of work uniforms for Finance and Operations and participating campus departments. We work closely with Procurement Services and act as liaisons between university departments and the contract vendor to offer a quality product with economical prices. We also offer a selection of business wear shirts and sweaters for departments that do not require uniforms. Current garment selections are displayed in a showroom conveniently located in the Employee Resource Center on the University Services campus.

FOSAS Directory
Our FOSAS Staff Directory can be found here.
